Note: This feature is only available to customers using the Sim Golf product or those managing simulator bays. Please reach out to your account manager with question.
The Sim Golf Handicap Service provides a native handicapping experience designed specifically for indoor golf facilities. This service allows you to manage player handicaps directly within the Golf Genius platform without needing to use external software.
Setting Up the Handicap Service
The setup is performed in the Handicap Settings tab. To enable the service for your facility or event, follow these directions:
Navigate to Handicap Settings:
Default Setting (Customer Center default for all future event/leagues): Navigate to Customer Settings > Default Settings > Handicap Settings.
Event/League Profile: Navigate to Event/League > Event/League Profile > Handicap Settings.
Scroll down to the section titled Handicap Services (as shown below).
Select the following:
How do you track handicaps?: Set this option to "Sim Golf Handicap Servce."
The following configuration options will be displayed:
Handicap League ID: Follow the option below that best fits your needs (Note: To ensure consistency across handicaps, we recommend connecting all leagues at the facility to the same Handicap League ID.):
Connect to an Existing League Handicap: Enter a Handicap League ID to sync with an existing setup.
Create a New League Handicap: Leave the League ID blank to create a new league. By default, the Rolling Average method is selected.
Handicap Settings (Note: Only Administrators can adjust these settings. If you need to make a change, please contact support.):
Handicap Method: By default, the Rolling Average method is selected.
Handicap Mode: Select one of the following options:
18-hole Only
9-hole Only
Both 9-hole & 18-hole
Calculate handicap after "X" score(s) posted
Look back at most recent "X" score(s)
Drop the worst "X" score(s)
Drop the best "X" score(s)
Click to set automatic Handicap Index® updates: Select this option if you would like Handicap Indexes to upate automatically (as shown below), and then define the following:
Automatically update Handicap Indexes in the Event Roster, "X" day(s) before: This option will typically be used when your rounds don't fall on a typical pattern.
Fill in the number of days to update before the round. For example, if you only want to update the indexes two days before the round, enter a 2.
Further, two additional options are available:
Each round: Use this option to update the Handicap Indexes before every round.
First round: Use this option only to update Handicap Indexes once and before the first round.
Automatically update Handicap Indexes in the Event Roster, every week on: "Day of the Week:" This option will typically be used if you update Handicap Indexes on the same day every week.
Select the day of the week you wish to have the indexes updated.
Click "Save" to apply the settings.
Managing Handicap History
Managers and players can visualize handicap changes over time through the native handicap history interface.
Manager View (Golfer Profile)
To view a breakdown of a golfer’s handicap, navigate to their Player Roster Profile and select the H.I. Summary tab (as shown below). This view includes a chart explaining how the handicap changed over time, along with the specific scores used in the computation.
Player View (Portals)
You can allow golfers to see their own history by adding the Handicap Summary page to your portal (as shown below). For more details on the Handicap Summary Page, Click Here.
Important Reminders for Staff
Admin Permissions: Only Administrators can adjust these settings. If you are an Event/League Manager and need to make a change, please contact an admin or support.
Avoid Mid-Season Changes: Any adjustments to these settings will trigger an update of all player handicaps. Do not change these settings while a league is in progress without consulting a manager.