General Management FAQ
86 articles
- Where can I learn more about the acquisition of golfscoring.net?
- How can I reset a player's password to log into the system?
- Troubleshooting Login Issues
- Do you have Level 1 PCI Compliance?
- Should I enter gross or net hole-by-hole scores?
- How do I change the name of a round?
- Change Password / Forgot Password
- How can I enter one team scores for each hole rather than individual?
- How can I update my golf course details?
- How do I DQ, WD,DNF, NS, or NC a Player?
- How do I create a new event or league?
- Where can I learn more about the acquisition of Tournament Expert?
- How can I customize the column headers on the leaderboard?
- Where can I find more information on Golf Genius Golf Shop?
- Where can I find the average score of a hole?
- How can I open the Knowledge Base in a new window?
- What score should be entered if someone does not play a hole?
- What is a handle and can I modify how the handle is displayed?
- Can I use a players preferred first name for the handle?
- How can I cancel a round due to weather?
- What score should be entered if someone does not finish a hole?
- Where can I find a Round GGID?
- What happens when no one placed a bet on the winning team in a parimutuel?
- How can I remove an Event or League Manager?
- Is there a way to link multiple events to add them into a season long points race?
- How can I display additional player/team information on the leaderboard?
- How can I email a PDF file?
- How can I add a League or Event Manager?
- How can I add the course abbreviation on the leaderboard?
- How can I change the player separator on the leaderboard?
- How can I customize automated emails?
- How can I change the name format on the leaderboard?
- How can I see who deleted an event/league?
- How can I hide the purse on my public leaderboards?
- How can I find a specific color code for a color scheme?
- How can I change the hole by hole view on the leaderboard to circles and squares?
- Why is the leaderboard not updating?
- What is a social round?
- What is a Multi-Round Series?
- How can I turn off the scorecard emails that are sent after finalizing scores?
- Can I send automated emails to players that include their completed scorecard after a round?
- What is a GGID and where can I find them?
- How can I email tournament results?
- How can I enter a double digit score for a hole?
- What is a Round?
- Can we defaults tournaments to Gross (No Handicap)?
- How do I print a tee sheet with player GGID numbers on it?
- How can I add a custom tee to our course?
- How can I add a custom course?
- How can I setup a 1-day 27 hole event on an 18-hole course?
- How can I create a temporary course or tee?
- How can I award participation points in my league?
- How can I add a course not part of the USGA/WHS/Score Centre course database?
- Can I post an incomplete round?
- What is the purpose of course and tee abbreviations?
- Why can't I enter scores for all players in the pairing group?
- How can I resolve a USGA Course Rating Directory Warning?
- How can I change the name of an event or league?
- How do I change the date of a round?
- How can I see the number of rounds a golfer played?
- How can I remove a Customer Manager?
- How can I delete a course?
- How can I contact the support team?
- Can I display a Tee's color Hole-by-Hole? (Combo Tee)
- How can I export scores to J-Sys? (JGA Only)
- Why are photos uploading upside down?
- We changed seasons, and our event/league does not show in the directory anymore?
- Can I enter just the final match results for a Match Play tournament?
- Can I enter hole-by-hole match results for a Match Play tournament (instead of scores)?
- How can I view or print course hole-by-hole statistics?
- How do I add a new customer manager?
- How can I add a past round?
- How can I delete a round?
- How can I delete a season?
- How can I see how many time a golfers has participated in a round during the season?
- Why can't I find a course when setting the course and tee?
- Token Expired
- Why can't I add a round?
- Why can't I access the Customer Center?
- Why am I getting a red error message on the leaderboard?
- How can I add a new course?
- How can I delete a league or event?
- Can the same email be used by multiple Customer Managers?
- Why can't I create an event or league?
- Why can't I delete a tee?
- How can I create an event/league?