Note: This feature is automatically enabled for SIM customers. If you would like this feature enabled, please contact support.
Managing a Master Roster can be time-consuming, particularly for facilities that do not maintain a consistent membership list. Without an automated process, managers must manually add golfers to the Master Roster each time they join an event or league — increasing the risk of errors and adding extra steps before golfers can access features like the Club App.
Master Roster Backfill and Master Roster Automatic Golfer Registration work together to automate this process, reducing manual effort and ensuring golfers are set up and ready to play.
In this article, we will discuss how to configure and use Master Roster Backfill and Master Roster Automatic Golfer Registration.
Note: These features do not apply to customers using SSO integrations.
What Are These Features?
Master Roster Backfill: Master Roster Backfill automatically adds golfers to the Master Roster as they join events and leagues. Any relevant information — name, email, handicap, and custom fields — is copied over automatically. This eliminates the need for managers to manually add golfers to the Master Roster after each event.
Master Roster Automatic Golfer Registration: Master Roster Automatic Golfer Registration builds on Master Roster Backfill by automatically creating a user account for each newly added golfer and sending them a welcome email with their login details. This allows golfers to log in and access features like the Club App without any additional manager action. This is optional and does not need to be enabled for Master Roster Backfill to work.
Note: Master Roster Automatic Golfer Registration is only available for customers using Master Roster Registration. For details on Master Roster Registration, Click Here.
Enabling Master Roster Backfill and Automatic Golfer Registration
Master Roster Backfill and Automatic Golfer Registration can be enabled at the customer level as a default for all events/leagues, or configured individually at the event/league level. To enable either or both settings, follow these directions:
Navigate to the feature enablement:
Customer Level: Navigate to Customer Settings > Default Settings > General Settings.
Event/League Level: Navigate to Event/League > Event/League Profile.
Locate the Master Roster Backfill section.
Check the box to enable Master Roster Backfill (as shown below).
If applicable, check the box to Enable Automatic Golfer Registration.
Click Save to apply the settings.
The customer-level setting serves as the default and automatically applies to any newly created events/leagues. Existing events/leagues are not affected.
The Automatic Golfer Registration setting is visible only to customers using Master Roster Registration. For details on Master Roster Registration, Click Here.
How Master Roster Backfill Works
Once enabled, the backfill process runs automatically in the background whenever a golfer is added to an event/league. The backfill is triggered by the following actions:
Manually adding a golfer to the roster
Spreadsheet upload
Importing from another event/league
Importing from an external source (WHS, GHIN, APIs, etc.)
Event/league registration
No additional action is required from the Manager to trigger the process. The process works as follows:
A golfer is added to an Event/League.
Golf Genius TM retrieves the golfer's information and checks it against the Master Roster to verify if the golfer already exists.
If the golfer is new, they are added to the Master Roster with all available details and custom fields from their event/league profile.
If the golfer already exists, their information from the event/league profile updates their master roster profile.
Note:
Existing Master Roster members are not duplicated when using Backfill.
Backfill does not run retroactively. Only golfers added after the feature is enabled will be automatically added to the Master Roster.
Registration-specific information, such as entry numbers and team IDs, is not copied to the Master Roster.
If a custom field does not yet exist in the Master Roster, it will be created automatically.
How Master Roster Automatic Golfer Registration Works
Once enabled, Automatic Golfer Registration runs automatically after a golfer is added to the Master Roster — either directly or through the backfill process. The system will:
Search for an existing user account connected to the golfer's Master Roster record.
If no account exists, create a new user account with a temporary password.
Send a welcome email to the golfer with their login details, inviting them to set their own password and access their account.
If an account already exists, send an invitation email letting them know they have been added to the master roster.
Note:
Automatic Golfer Registration requires the golfer to have a valid email address.
Automatic Golfer Registration does not run retroactively. For existing Master Roster members, managers can manually register them using the Master Roster options or the Register All Golfers option.